Privacy Policy

Effective Date: January 15, 2025

At Aethronix Hub, we take your privacy seriously. This document explains how we collect, use, store, and protect your personal information when you interact with our investment education platform.

Our privacy practices comply with Canadian federal and provincial privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial legislation. We're committed to transparency about how your data flows through our systems.

Information We Collect

We gather different types of information depending on how you use our platform. Some you give us directly. Other data comes from your interactions with our learning tools and resources.

Personal Information You Provide

  • Name, email address, and phone number when you create an account
  • Billing details and payment information for program enrollment
  • Educational background and investment experience during onboarding
  • Messages and feedback you send through our contact forms
  • Resume or professional information if you inquire about partnerships

Automatically Collected Data

  • IP address, browser type, and device information
  • Pages viewed, time spent on sections, and navigation patterns
  • Learning progress metrics and quiz performance data
  • Referral source and campaign parameters
  • Technical logs for security and troubleshooting purposes

How We Use Your Information

Your data helps us deliver better educational experiences and keep our platform running smoothly. Here's what we do with it:

Purpose Details
Service Delivery Process enrollments, deliver course content, track your learning progress, and provide technical support
Communication Send program updates, respond to inquiries, share educational resources, and notify you about platform changes
Platform Improvement Analyze usage patterns to enhance content quality, fix technical issues, and develop new features
Legal Compliance Meet regulatory requirements, prevent fraud, enforce our terms, and respond to legal requests

We don't sell your personal information to third parties. Period. Your data stays within our educational ecosystem unless you explicitly consent otherwise or we're legally required to share it.

Data Sharing and Third Parties

Running an online education platform means we work with certain service providers. These companies help us deliver our programs but don't get free access to your data.

Service Providers We Use

  • Payment processors to handle transactions securely (they never see your full card numbers)
  • Email service providers for course communications and updates
  • Cloud hosting services that store course materials and user data
  • Analytics tools to understand how people use our platform
  • Customer support software to manage your questions efficiently

All third parties sign agreements requiring them to protect your information and use it only for the specific services they provide to us. They can't repurpose your data for their own marketing or other activities.

International Data Transfers: Some of our service providers operate servers outside Canada, including in the United States. When your data crosses borders, it becomes subject to the laws of those jurisdictions. We ensure adequate safeguards are in place through contractual protections.

Your Privacy Rights

Canadian privacy law gives you significant control over your personal information. You can exercise these rights by contacting us directly.

Access Your Data

Request a copy of the personal information we hold about you, including how we've used it.

Correct Inaccuracies

Update or fix any incorrect or outdated information in your account.

Delete Your Information

Request deletion of your account and associated data, subject to legal retention requirements.

Withdraw Consent

Opt out of marketing communications or withdraw consent for optional data processing.

To exercise any of these rights, email us at support@aethronixhub.info with your request. We'll respond within 30 days and may need to verify your identity before processing certain requests. There's no charge for reasonable requests, though we might apply fees for excessive or repetitive demands.

Complaints: If you're not satisfied with how we handle your privacy concerns, you can file a complaint with the Office of the Privacy Commissioner of Canada. We'd prefer to resolve issues directly, but you have the right to escalate matters to the regulator.

Data Security Measures

We protect your information using industry-standard security practices, but no system is completely bulletproof. Here's what we do to keep your data safe:

  • Encryption for data in transit using TLS/SSL protocols
  • Encrypted storage for sensitive information like payment details
  • Regular security audits and vulnerability assessments
  • Access controls limiting who on our team can view personal data
  • Monitoring systems to detect suspicious activity or breaches
  • Secure authentication requirements for account access

If we discover a data breach that could harm you, we'll notify affected users and relevant authorities as required by Canadian law. We take these situations seriously and would act quickly to minimize any damage.

Data Retention Periods

We don't keep your information forever. Different types of data have different retention schedules based on business needs and legal requirements.

Retention Guidelines

  • Account information: Kept while your account is active, plus 2 years after closure
  • Course progress data: Retained for 3 years to support credential verification
  • Payment records: Stored for 7 years to comply with tax and accounting regulations
  • Marketing communications: Until you unsubscribe or request deletion
  • Technical logs: Typically deleted after 90 days unless needed for security investigations

When data reaches the end of its retention period, we securely delete or anonymize it. Some aggregated, anonymized data may be kept indefinitely for statistical analysis since it can't be traced back to you.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to function properly and improve your experience. You can control most cookies through your browser settings.

Types of Cookies We Use

  • Essential cookies: Required for basic site functions like logging in and accessing course materials
  • Performance cookies: Help us understand how visitors interact with our platform
  • Functional cookies: Remember your preferences and settings
  • Analytics cookies: Provide insights into user behavior and content effectiveness

Blocking essential cookies might prevent certain features from working. Other cookies are optional, and you can manage them through our cookie preferences or your browser settings.

Children's Privacy

Our investment education programs are designed for adults. We don't knowingly collect personal information from anyone under 18 years old. If you're under 18, please don't create an account or submit personal information through our platform.

If we discover we've accidentally collected data from a minor, we'll delete it promptly. Parents or guardians who believe their child has provided us with personal information should contact us immediately at support@aethronixhub.info.

Changes to This Policy

We update this privacy policy occasionally to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you through email or a prominent notice on our platform.

The effective date at the top of this document shows when the current version took effect. Continuing to use Aethronix Hub after policy updates means you accept the revised terms. If you disagree with changes, you can close your account before they take effect.

Questions or Concerns?

If you have questions about this privacy policy or how we handle your information, we're here to help.

Email: support@aethronixhub.info

Phone: +1 604-465-1111

Mail: 17 McNab Ave, Peterborough, ON K9L 1V2, Canada

We aim to respond to all privacy inquiries within 5 business days.